SALESFORCE SALESFORCE-AI-SPECIALIST VALID EXAM TIPS - SALESFORCE-AI-SPECIALIST NEW SOFT SIMULATIONS

Salesforce Salesforce-AI-Specialist Valid Exam Tips - Salesforce-AI-Specialist New Soft Simulations

Salesforce Salesforce-AI-Specialist Valid Exam Tips - Salesforce-AI-Specialist New Soft Simulations

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Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:

TopicDetails
Topic 1
  • Generative AI in CRM Applications: This part of the exam assesses AI specialists’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.
Topic 2
  • Prompt Builder: This section evaluates the expertise of AI specialists working with Salesforce's AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.
Topic 3
  • Einstein Trust Layer: This section evaluates the skills of Salesforce AI specialists responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.
Topic 4
  • Model Builder: This portion of the exam focuses on Salesforce AI specialists' expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.
Topic 5
  • Agentforce Tools: In this topic, AI specialists get knowledge using agents when it is appropriate. Moreover, the topic explains the working of agents and reasoning engine powers Agentforce. Lastly, the topic focuses on managing and monitoring agent adoption.

Salesforce Certified AI Specialist Exam Sample Questions (Q27-Q32):

NEW QUESTION # 27
An AI Specialist at Universal Containers is trying to set up a new Field Generation prompt template. They take the following steps.
1. Create a new Field Generation prompt template.
2. Choose Case as the object type.
3. Select the custom field AI_Analysis_c as the target field.
After creating the prompt template, the AI Specialist saves, tests, and activates it. Howsoever, when they go to a case record, the AI Analysis field does not show the (Sparkle) icon on the Edit pencil. When the AI Specialist was editing the field, it was behaving as a normal field.
Which critical step did the AI Specialist miss?

  • A. They forgot to edit the Lightning page layout and associate the field to a prompt template
  • B. They forgot to reactivate the Lightning page layout for the Case object after activating their Field Generation prompt template.
  • C. They forgot that the Case Object is not supported for Add generation as Feinstein Service Replies should be used instead.

Answer: A

Explanation:
For Field Generation prompt templates to display the Sparkle icon (indicating AI-generated content), the target field must be explicitly associated with the prompt template on the Lightning page layout. Even if the prompt template is activated, failing to add the field to the page layout and link it to the templatewill result in the field behaving as a standard field. Salesforce documentation emphasizes that page layout configuration is mandatory to enable AI-driven field interactions.
* Reactivating the layout (A) is unnecessary unless the layout itself was modified after activation.
* Case objects are supported for Field Generation (B is incorrect).


NEW QUESTION # 28
Which mechanism within the Einstein Trust Layer helps to ensure that personal data is handled in compliance with data protection regulations like GDPR?

  • A. Prompt Defense
  • B. Toxicity Scoring
  • C. Data Masking

Answer: C


NEW QUESTION # 29
Based on the user utterance, "Show me all the customers in New York", which standard Einstein Copilot action will the planner service use?

  • A. Select Records
  • B. Query Records
  • C. Fetch Records

Answer: B

Explanation:
Thestandard Einstein Copilot actionthat would be used in response to the user utterance, "Show me all the customers in New York," isQuery Records. This action is responsible for retrieving a set of records from Salesforce based on a specified condition - in this case, filtering customers by location (New York).
* Query Recordsis the action that fetches relevant data based on the criteria provided in the user's input.
* Select Recordsis more about picking specific records from an already presented list.
* Fetch Recordsis not a standard term used in this context for the action.
Refer toEinstein Copilot documentationon how Copilot actions work with natural language queries and data retrieval.


NEW QUESTION # 30
The AI Specialist of Northern Trail Outfitters reviewed the organization's data masking settings within the Configure Data Masking menu within Setup. Upon assessing all of the fields, a few additional fields were deemed sensitive and have been masked within Einstein's Trust Layer.
Which steps should the AI Specialist take upon modifying the masked fields?

  • A. Turn off the Einstein Trust Layer and turn it on again.
  • B. Turn on Einstein Feedback so that end users can report if there are any negative side effects on AI features.
  • C. Test and confirm that the responses generated from prompts that utilize the data and masked data do not adversely affect the quality of the generated response

Answer: C

Explanation:
After modifying masked fields in Einstein's Trust Layer, the next important step is to test and confirm that the responses generated by prompts utilizing the newly masked data still meet quality standards. This ensures that masking sensitive information does not negatively impact the usefulness or accuracy of the AI-generated content. Thorough testing helps identify any issues in prompt performance that could arise due to masking, and adjustments can be made if needed.
Option B is correct because testing the effects of masking on AI responses is a critical step in ensuring AI continues to function as expected.
Option A (turning off and on the Einstein Trust Layer) is unnecessary after changing the masked fields.
Option C (turning on Einstein Feedback) allows for user feedback but is not a direct step following field masking modifications.
Reference:
Salesforce Einstein Trust Layer Overview: https://help.salesforce.com/s/articleView?id=sf.einstein_trust_layer.htm


NEW QUESTION # 31
Universal Containers wants to make a sales proposal and directly use data from multiple unrelated objects (standard and custom) inaprompt template.
What should the AI Specialist recommend?

  • A. Create a Flex template to add resources with standard and custom objects as inputs.
  • B. Create a prompt template passing in a special custom object that connects the records temporarily,
  • C. Create a prompt template-triggered flow to access the data from standard and custom objects.

Answer: A

Explanation:
Universal Containers needs to generate a sales proposal using data from multiple unrelated standard and custom objects within a prompt template. The most effective way to achieve this is by using aFlex template.
Flex templates in Salesforce allow AI specialists to create prompt templates that can accept inputs from multiple sources, including various standard and custom objects. This flexibility enables the direct use of data from unrelated objects without the need to create intermediary custom objects or complex flows.
References:
* Salesforce AI Specialist Documentation - Flex Templates:Explains how Flex templates can be utilized to incorporate data from multiple sources, providing a flexible solution for complex data requirements in prompt templates.


NEW QUESTION # 32
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